Job Description
Join our dynamic team at Peak Performance Call Centers! We're hosting a hiring event in Denver, CO for motivated individuals seeking part-time opportunities in customer service. Enjoy competitive pay, flexible scheduling, and comprehensive training. No experience required – we provide all tools for success. Apply today to start your rewarding career in the heart of Denver!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and concerns efficiently
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call time, quality scores)
- Collaborate with team members to improve processes
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency (typing 30+ WPM)
- Customer service mindset with patience
- Availability to work evenings/weekends (20-30 hrs/week)
- Must pass background check/drug screen