Job Description
Join our exclusive hiring event for Part-Time Call Center Representatives! We're seeking dynamic individuals to deliver exceptional customer experiences across New Orleans and Pennsylvania. Enjoy competitive pay, flexible scheduling, and comprehensive training. Perfect for students, career-changers, or those seeking supplemental income. On-the-spot interviews available!
Event Details: October 25-27 | 9 AM - 4 PM | 300 Poydras Street, New Orleans. Bring your resume and enthusiasm!
Responsibilities
- Handle inbound/outbound customer inquiries with professionalism
- Resolve billing, technical, and service issues efficiently
- Document interactions in CRM systems with 100% accuracy
- Meet/exceed performance metrics (call handle time, CSAT)
- Collaborate with team members to resolve complex cases
- Adhere to compliance protocols and data security standards
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (GED accepted)
- Minimum 6 months customer service/call center experience
- Exceptional verbal communication & active listening skills
- Ability to type 35+ WPM with data entry accuracy
- Proficient in Windows OS and web-based applications
- Flexibility to work evenings/weekends (schedule rotation)
- Valid government-issued photo ID
- Must pass background/drug screening