Job Description
Join ConnectHub Solutions as a Part-Time Call Center Representative and become the voice of our valued customers! We're seeking enthusiastic individuals to provide exceptional remote support while enjoying the flexibility of a part-time schedule. No commute needed—work from home in Houston and build your career in customer service with a company that invests in your growth.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for call quality and resolution
- Collaborate with team members to improve service delivery
- Adhere to compliance protocols and data security standards
Qualifications
- High school diploma or equivalent
- 6+ months customer service/call center experience
- Strong verbal communication and active listening skills
- Reliable high-speed internet and quiet home workspace
- Ability to work flexible shifts including evenings/weekends
- Proficient with Windows OS and basic troubleshooting