Job Description
Are you looking for a flexible schedule and a rewarding career? Join Apex Support Solutions for our upcoming Hiring Event in Milwaukee! We are actively seeking friendly, articulate individuals to join our dynamic customer service team. Whether you are a seasoned professional or just starting your journey, we provide comprehensive training and a supportive environment.
Why Join Us?
- Flexible part-time hours to fit your lifestyle.
- Competitive hourly pay ranging from $15.00 - $20.00.
- Opportunity for growth within a growing company.
- Modern work environment with on-site amenities.
Apply in person at our Milwaukee event location. Walk-ins are welcome!
Responsibilities
- Answer inbound and outbound customer calls in a professional and timely manner.
- Resolve customer inquiries and complaints with empathy and efficiency.
- Accurately document customer interactions and account information in CRM systems.
- Identify opportunities for cross-selling or upselling products and services.
- Collaborate with team leads to ensure high-quality service standards are met.
- Participate in ongoing training sessions to enhance product knowledge and soft skills.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service or call center experience is a plus but not mandatory.
- Excellent verbal communication and active listening skills.
- Proficiency with basic computer applications and typing.
- Ability to remain calm and professional in high-pressure situations.
- Must be available for evening and weekend shifts.