Job Description
Launch your career in customer service with our paid training program! ConnectServe Solutions is seeking motivated individuals for part-time call center roles in Washington, D.C. No experience required—our comprehensive training equips you with essential skills for success. Enjoy flexible schedules, competitive pay, and a supportive team environment. Join us to build your professional foundation while making a meaningful impact.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet performance metrics for call quality and efficiency
- Collaborate with team members to enhance service delivery
- Adhere to company protocols and compliance standards
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Basic computer proficiency and typing ability
- Ability to work flexible shifts (evenings/weekends)
- Positive attitude and problem-solving mindset
- U.S. work authorization and reliable transportation