Job Description
Apex Global Solutions is hosting an exclusive Hiring Event for dynamic individuals seeking Part-Time Call Center Jobs in California. We are looking for passionate Customer Service Representatives to join our growing team. Whether you are looking to supplement your income or start a new career path, this is your opportunity to shine.
Why Join Our Team?
- Competitive hourly pay ($18 - $24/hr)
- Flexible scheduling options to fit your lifestyle
- Comprehensive training programs provided
- Opportunities for career advancement within the company
- A supportive and inclusive work environment
Responsibilities
- Handle inbound and outbound customer calls with a professional and empathetic tone.
- Resolve customer inquiries and complaints efficiently to ensure high satisfaction.
- Provide accurate information regarding products, services, and account details.
- Document customer interactions and feedback in the CRM system accurately.
- Collaborate with team leads to improve service processes and metrics.
- Adhere to all company policies and quality assurance standards.
Qualifications
- High school diploma or GED required.
- Strong verbal communication and active listening skills.
- Basic computer literacy and typing proficiency.
- Ability to work in a fast-paced environment with minimal supervision.
- Previous call center or customer service experience is a plus but not mandatory.
- Must be available to work flexible shifts, including evenings and weekends.