Job Description
Join our dynamic hiring event for part-time Customer Service Representatives in New York! We're seeking passionate individuals to deliver exceptional support experiences. Enjoy flexible scheduling, comprehensive training, and opportunities for growth in a fast-paced environment. On-the-spot interviews available! Apply now and start your rewarding career journey.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with teams to escalate complex cases
- Maintain high customer satisfaction metrics
- Adhere to company policies and compliance standards
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service experience
- Strong communication and problem-solving skills
- Ability to work flexible shifts (evenings/weekends)
- Proficiency with CRM software and MS Office
- Multi-tasking abilities in high-volume settings
- Positive attitude and resilience under pressure
- Authorized to work in the US