Job Description
Join our dynamic Fort Worth team as a Part-Time Customer Service Representative! We're seeking passionate individuals to deliver exceptional support to local clients with immediate start opportunities. Perfect for students, career changers, or those seeking flexible hours. Enjoy competitive pay, comprehensive training, and a supportive environment where your voice matters. Apply today and start making a difference in your community!
Responsibilities
- Handle inbound/outbound calls and digital inquiries from Fort Worth-area customers
- Resolve product/service issues using empathy and problem-solving skills
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams to ensure seamless service delivery
- Maintain deep knowledge of local market offerings and promotions
- Proactively identify opportunities to enhance customer satisfaction
- Adhere to all company compliance and data security protocols
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience (retail/restaurant acceptable)
- Strong verbal/written communication skills in English
- Proficiency with Microsoft Office and basic tech tools
- Ability to work flexible shifts including evenings/weekends
- Valid Texas driver's license (for occasional local travel)
- Positive attitude and commitment to community values
- Must pass background check and drug screening