Job Description
Join TechFlow Solutions as a Weekend Customer Service Specialist and become the face of innovation! We're seeking energetic professionals to deliver exceptional support during our peak weekend hours. Enjoy competitive pay, flexible scheduling, and a dynamic work environment in the heart of San Jose's tech corridor. Perfect for students, career switchers, or those seeking weekend-only opportunities.
What We Offer:
- Competitive hourly pay ($22-$28)
- Weekend-only shifts (Sat-Sun 8AM-6PM)
- Comprehensive training program
- Career advancement opportunities
- Modern, collaborative workspace
Responsibilities
- Deliver exceptional customer support via phone, chat, and in-person
- Resolve technical inquiries and service requests
- Process transactions using CRM systems
- Document interactions accurately in ticketing systems
- Collaborate with weekday teams for seamless handoffs
- Maintain clean and organized workspace
- Participate in weekend team huddles
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience
- Proficiency with CRM software (Salesforce preferred)
- Strong problem-solving abilities
- Excellent verbal communication skills
- Ability to work independently in a team environment
- Weekend availability mandatory
- Bilingual (English/Spanish) a plus