Job Description
Are you looking for a rewarding career in Detroit? We are currently seeking dedicated and enthusiastic Part-Time Customer Service Representatives to join our growing team.
We offer a comprehensive paid training program designed to get you up to speed quickly, along with competitive hourly pay and a supportive work environment. If you have excellent communication skills and a passion for helping others, we want to hear from you.
Why Apply?
- Paid Training: No experience required; we teach you everything you need to know.
- Flexible Hours: Part-time schedules available to fit your lifestyle.
- Competitive Pay: Earn $18.00 - $22.00 per hour.
- Growth Opportunities: Clear pathways for career advancement within the company.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Provide accurate information regarding products, services, and account details.
- Resolve customer issues and complaints efficiently while maintaining high customer satisfaction scores.
- Document all interactions and customer feedback accurately in our CRM system.
- Collaborate with team members to troubleshoot complex problems and share best practices.
- Adhere to company policies, procedures, and quality standards at all times.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service experience is a plus but not mandatory (training provided).
- Strong verbal communication and active listening skills.
- Proficiency with computers and basic software applications.
- Ability to work independently and manage time effectively in a fast-paced environment.
- Reliable internet connection and home office setup (for remote or hybrid roles).