Job Description
Join Sunshine Connect Solutions, Florida's premier customer experience partner! We're seeking enthusiastic Part-Time Customer Service Representatives to deliver exceptional support to our diverse client base. Enjoy flexible scheduling, comprehensive training, and a vibrant team environment while building valuable career skills. No experience necessary—full training provided!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to enhance service delivery
- Adapt to new technologies and processes quickly
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (typing: 30+ WPM)
- Positive attitude with problem-solving mindset
- Reliable transportation to Orlando office
- Availability for evening/weekend shifts