Job Description
Join our award-winning team as a Part-Time Customer Service Representative in Houston! We're seeking empathetic professionals to deliver exceptional support to local clients. Enjoy competitive pay, flexible scheduling, and comprehensive paid training to kickstart your career in customer service. No experience required—we'll provide all the tools you need to succeed!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service-related issues
- Process orders and update customer accounts accurately
- Document interactions and maintain detailed case notes
- Collaborate with support teams to resolve complex cases
- Meet performance metrics for response time and resolution
Qualifications
- High school diploma or equivalent (required)
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with CRM software
- Positive attitude and customer-focused mindset
- Reliable internet connection for remote work options