Job Description
Join our dynamic team as a Part-Time Customer Service Representative in Dallas, TX! We're seeking energetic individuals to deliver exceptional support to our local clients. This immediate-start opportunity offers flexible hours and competitive pay while building valuable career experience. Perfect for students, career changers, or those seeking supplemental income. Enjoy a supportive environment with comprehensive training and growth potential within our rapidly expanding company.
Perks include:
- Flexible weekday/weekend scheduling
- Free on-site parking
- Employee discounts on services
- Recognition programs for top performers
Responsibilities
- Handle inbound/outbound customer calls and digital inquiries with professionalism
- Resolve billing, account, and technical issues using CRM tools
- Process orders, returns, and service requests accurately
- Document interactions and update customer profiles in real-time
- Collaborate with support teams to resolve complex cases
- Meet/exceed quality and efficiency metrics
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service or call center experience
- Strong verbal/written communication skills in English
- Proficiency with Windows OS and basic software
- Ability to multitask in fast-paced environments
- Reliable transportation to our Dallas facility
- Availability for 20-25 hours/week (evenings/weekends required)