Job Description
Join our award-winning team as a Part-Time Customer Service Representative in Atlanta! We're seeking passionate individuals to deliver exceptional support to our local community. This flexible role offers competitive pay, comprehensive training, and opportunities for growth within a dynamic environment. Perfect for students, parents, or professionals seeking work-life balance. Our next hiring event is scheduled for August 15th at 10 AM – don't miss your chance to join our family!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve product/service issues with empathy and efficiency
- Process orders, returns, and account modifications
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Participate in weekly performance reviews and training
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service experience
- Proficiency with Microsoft Office and CRM software
- Exceptional verbal/written communication skills
- Ability to work flexible shifts including weekends
- Strong problem-solving and multitasking abilities
- Positive attitude and commitment to customer satisfaction