Job Description
Join Sunshine Solutions Group's exclusive Florida hiring event for dynamic Part-Time Customer Service Representatives! We're seeking passionate individuals to deliver exceptional local support while enjoying flexible scheduling and competitive pay. As a key ambassador for our Florida-based clients, you'll thrive in a collaborative environment where your voice matters. Immediate openings available across Orlando, Tampa, and Jacksonville! Apply today to start your rewarding customer service career with a company that values your growth and community contributions.
Responsibilities
- Deliver personalized, empathetic support to Florida-based customers via phone, email, and chat
- Resolve inquiries efficiently while maintaining high CSAT scores
- Document interactions accurately in CRM systems with regional context
- Collaborate with local teams to optimize service delivery for Florida markets
- Identify and escalate complex issues to appropriate specialists
- Participate in ongoing training to master Florida-specific service protocols
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years customer service experience in Florida market preferred
- Exceptional communication skills with clear, professional diction
- Proficient in CRM software and Microsoft Office Suite
- Ability to work flexible hours including evenings/weekends
- Strong problem-solving and conflict resolution abilities
- Valid Florida driver's license (for occasional local travel)