Job Description
Are you a motivated communicator looking for a flexible schedule? Apex Support Solutions is currently hiring Part-Time Call Center Representatives in Atlanta, Georgia. We offer an Immediate Start for the right candidates who are ready to make an impact.
As a member of our dynamic team, you will be the voice of our brand, helping customers resolve inquiries, process orders, and ensure a positive experience. We value dedication, professionalism, and a positive attitude.
Why Join Us?
- Immediate start available for qualified candidates.
- Competitive hourly pay ($18.00 - $22.00).
- Flexible part-time schedule options.
- Comprehensive training provided.
- Supportive and collaborative work environment.
Responsibilities
- Answer incoming customer calls and emails in a professional, courteous manner.
- Resolve customer complaints and inquiries efficiently to ensure high satisfaction.
- Process orders, returns, and exchanges accurately using our CRM software.
- Update customer information and maintain detailed records of interactions.
- Collaborate with team leads to improve service processes.
- Adhere to all company policies and quality assurance standards.
Qualifications
- High school diploma or equivalent.
- Previous experience in a call center or customer service role is a plus but not required (training provided).
- Excellent verbal communication and active listening skills.
- Proficient in typing and navigating computer systems.
- Ability to work flexible shifts, including evenings and weekends.
- Reliable internet connection and a quiet home office environment.