Job Description
Are you a people person looking for a rewarding opportunity with immediate start dates? Apex Support Solutions is seeking a highly motivated Part-Time Customer Service Representative to join our team in Georgia.
In this role, you will serve as the voice of our brand, assisting clients with their needs and ensuring a seamless experience. We pride ourselves on a supportive work environment and offer competitive pay for our part-time staff.
Why Join Us?
- Immediate Hiring: Start working as soon as this week.
- Flexible Schedules: Choose shifts that fit your lifestyle.
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
Responsibilities
- Manage high-volume inbound and outbound customer calls with a focus on resolution.
- Assist customers via email and live chat regarding products, services, and account inquiries.
- Log and update customer interactions in the CRM system accurately.
- Identify customer needs and recommend appropriate solutions or escalate complex issues.
- Maintain a professional and positive demeanor at all times.
- Collaborate with internal teams to improve service delivery.
Qualifications
- High school diploma or GED required.
- Previous experience in customer service or call centers is preferred.
- Strong verbal communication and active listening skills.
- Proficient in using computers and navigating web browsers.
- Ability to work weekends and evenings as part of a rotating schedule.
- Must reside in Georgia.