Job Description
Are you looking for a rewarding opportunity that offers the flexibility of weekend shifts? Apex Customer Solutions is currently seeking a dedicated Part-Time Weekend Customer Service Representative to join our dynamic team in Atlanta, Georgia.
We value our employees and offer a supportive work environment where your contributions matter. If you excel in communication and enjoy helping others, we want to hear from you.
Responsibilities
- Manage high-volume customer inquiries via phone, email, and live chat during peak weekend hours.
- Resolve customer issues and complaints with patience, empathy, and professionalism.
- Process orders, returns, and exchanges accurately and efficiently.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with the support team to improve overall service quality.
- Adhere to company policies and procedures at all times.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a strong plus.
- Must be available to work weekends (Saturday and Sunday).
- Strong verbal and written communication skills.
- Proficient in using CRM software and Microsoft Office Suite.
- Ability to work in a fast-paced, team-oriented environment.