Job Description
Join FlexiPay Solutions as a Remote Customer Service Representative and experience the freedom of working from home with daily pay! We're seeking empathetic professionals to deliver exceptional support to clients across Fresno, CA and Florida. Enjoy a flexible schedule, comprehensive training, and the opportunity to grow with a dynamic team. No commute, no office politics – just rewarding work that fits your life.
What We Offer:
- Instant daily pay via our proprietary FlexiPay system
- Full-time remote position with flexible hours
- Comprehensive paid training and ongoing support
- Health, dental, and vision benefits (after 60 days)
- Performance-based bonuses and career advancement
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service-related issues
- Document interactions in CRM systems with precision
- Meet/exceed performance metrics (CSAT, resolution time)
- Collaborate with team leads to improve processes
- Participate in weekly training and development sessions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Proficient in Microsoft Office and CRM tools
- Reliable high-speed internet and quiet workspace
- Ability to work flexible shifts including evenings/weekends
- Must reside in Fresno, CA or Florida