Job Description
Join Houston Connect Solutions as a Remote Customer Service Representative and build your career from the comfort of your home! We're Houston's premier local call center partner, delivering exceptional customer experiences for leading Texas-based businesses. Enjoy competitive pay, comprehensive benefits, and zero commute while supporting our community's growth.
Why Houston Connect Solutions?
- 100% remote work opportunity
- Health, dental, and vision insurance
- 401(k) with company match
- Paid training and career advancement
- Flexible scheduling options
Responsibilities
- Handle inbound/outbound calls for Houston-based clients
- Resolve customer inquiries with empathy and efficiency
- Document interactions in CRM systems
- Meet performance metrics (quality, speed, satisfaction)
- Collaborate with Houston support teams
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Quiet home office setup
- Reliable high-speed internet
- Strong communication skills
- Ability to work evening/weekend shifts
- Passion for Houston community service