Job Description
Join ConnectHub Solutions as a Remote Customer Service Representative and deliver exceptional support from home! We're seeking passionate individuals to join our dynamic team serving Tampa-based clients. Enjoy flexible scheduling, comprehensive training, and the opportunity to grow your career while making a difference. Our part-time roles offer competitive pay and a supportive virtual environment.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet performance metrics (quality, speed, attendance)
- Collaborate with team leads for continuous improvement
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience
- Reliable high-speed internet and quiet workspace
- Strong communication and problem-solving skills
- Ability to work 20-30 hours/week (evenings/weekends)