Job Description
Join Tampa's Premier Call Center Team! We're hosting a exclusive hiring event for motivated Customer Service Representatives. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a vibrant downtown Tampa setting. No experience required – we provide full training!
Event Details:
📅 Date: October 15, 2023
⏰ Time: 9:00 AM - 4:00 PM
📍 Location: 456 Harbour Island Blvd, Tampa, FL 33602
🎁 On-the-spot interviews & hiring bonuses!
Responsibilities
- Handle inbound/outbound customer inquiries with professionalism
- Resolve billing, technical, and account-related issues
- Meet/exceed performance metrics (call volume, CSAT scores)
- Utilize CRM software to document interactions accurately
- Collaborate with team members to improve processes
- Adhere to company compliance and security protocols
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication & active listening skills
- Ability to navigate multiple systems simultaneously
- Flexibility with shifting schedules (evenings/weekends)
- Basic computer proficiency (typing 25+ WPM)
- Positive attitude under pressure