Job Description
Join our exclusive hiring event for immediate call center positions in Tampa and New York! We're seeking motivated professionals to join our dynamic customer service teams. Enjoy competitive pay, comprehensive benefits, and career advancement opportunities. No experience necessary – full training provided. Walk-ins welcome!
Responsibilities
- Handle inbound/outbound customer inquiries via phone and digital channels
- Resolve customer issues with empathy and efficiency
- Meet/exceed performance metrics for quality and productivity
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service delivery
- Adhere to compliance and security protocols
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency with typing (30+ WPM)
- Customer service mindset and problem-solving ability
- Flexible availability including evenings/weekends
- Passion for helping others
- Legal authorization to work in the US