Job Description
Join our award-winning customer service team at Orlando's premier call center! We're hosting an exclusive hiring event for motivated professionals ready to deliver exceptional experiences. Enjoy competitive pay, comprehensive benefits, and rapid advancement opportunities. Work in a modern, supportive environment where your voice matters. Limited spots available – secure your future today!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (quality/speed)
- Collaborate with team members to improve processes
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (GED)
- Minimum 1 year customer service experience
- Excellent verbal/written communication skills
- Ability to type 35+ WPM
- Strong problem-solving abilities
- Proficient with Windows OS and CRM software
- Flexible schedule availability (evenings/weekends)