Job Description
Join Omaha's fastest-growing customer service team! We're urgently hiring motivated individuals for our call center positions with comprehensive paid training. No experience necessary – we provide all tools for success. Enjoy competitive pay, flexible scheduling, and career advancement opportunities in a supportive environment.
Why Choose Us?
- Full paid training program (4 weeks)
- Health benefits and retirement plans
- Performance-based bonuses
- Modern downtown Omaha facility
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve billing, technical, and service inquiries
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team to improve customer experience
- Adhere to company policies and compliance standards
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent (GED)
- Strong communication skills (written/spoken)
- Ability to multitask in fast-paced environment
- Basic computer proficiency (Windows, CRM software)
- Customer service mindset and problem-solving ability
- Reliable transportation to downtown Omaha location
- Willingness to work flexible shifts including evenings/weekends
- No call center experience required – training provided!