Job Description
Join our award-winning team at ConnectServe Solutions Inc. as a Call Center Representative! We're urgently hiring for multiple positions in Sacramento, CA with a dedicated hiring event. Enjoy competitive pay, comprehensive benefits, and rapid career growth in a supportive environment. No experience required – we provide paid training!
What We Offer:
- Starting wage: $18-$24/hour + performance bonuses
- Full benefits package (medical, dental, vision)
- Paid training and career advancement opportunities
- Flexible scheduling options
- Modern, collaborative workspace
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve billing, technical, and service inquiries
- Document interactions in CRM systems accurately
- Meet/exceed performance metrics (call quality, resolution rate)
- Collaborate with team to improve customer experience
- Participate in ongoing training programs
- Maintain HIPAA/GDPR compliance standards
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to navigate multiple software systems
- Customer-focused mindset with problem-solving aptitude
- Reliable internet connection for remote work options
- Flexibility to work evenings/weekends as needed
- Background check and drug screen required