Job Description
Join our elite customer service team at Global Connect Solutions! We're hosting an urgent hiring event for motivated Call Center Representatives in San Francisco. This is your chance to launch a rewarding career with competitive pay, comprehensive benefits, and growth opportunities. Immediate openings available!
Responsibilities
- Handle inbound/outbound calls with exceptional professionalism
- Resolve customer inquiries using CRM software
- Document interactions accurately in our systems
- Meet/exceed performance metrics for quality and efficiency
- Collaborate with team members to improve service delivery
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- 6+ months customer service/call center experience
- Excellent communication and problem-solving skills
- Proficient with Windows and CRM tools
- Ability to work flexible schedules including evenings/weekends
- Strong typing speed (35+ WPM)
- Bilingual (Spanish) preferred