Job Description
We're urgently seeking passionate Customer Service Representatives to join our dynamic team in Tampa, FL! No experience necessary – we provide comprehensive paid training to ensure your success. This is your opportunity to launch a rewarding career in customer support while working with a company that values growth and development.
Enjoy competitive pay, full benefits, and a supportive work environment. Our Tampa office is easily accessible with free parking. Apply today to start your journey with us!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Continuously update product knowledge through training modules
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Positive attitude and customer-first mindset
- No prior experience required – training provided
- Must pass background check and drug screening
- Reliable transportation to Tampa office