Job Description
We are currently hosting a Hiring Event for dynamic individuals looking to kickstart their career in customer service. Join our team in Colorado Springs, CO, where you'll be the voice of our brand and help our clients succeed.
Whether you are an experienced professional or a fresh graduate, we provide full training and a supportive environment to help you thrive.
Responsibilities
- Handle inbound and outbound customer inquiries via phone and email with a professional demeanor.
- Resolve customer issues and complaints efficiently to ensure high satisfaction.
- Document customer interactions accurately in our CRM system.
- Provide product information and explain service features to customers.
- Collaborate with team members to meet daily and weekly performance goals.
Qualifications
- High school diploma or equivalent GED required.
- Basic computer skills and ability to navigate multiple software applications.
- Strong verbal communication and active listening skills.
- Must be available for flexible shifts, including weekends and evenings.
- Reliable internet connection and home office setup (if remote/hybrid).