Job Description
Join our award-winning team at CustomerFirst Solutions Inc. for an exclusive hiring event! We're urgently seeking passionate Customer Service Representatives to deliver exceptional experiences for our Fortune 500 clients. Enjoy competitive pay, comprehensive benefits, and rapid career growth in our modern Fort Worth headquarters. No experience necessary – full training provided!
Why Apply Today?
• $500 sign-on bonus
• Flexible scheduling options
• Free parking & commuter benefits
• Monthly performance incentives
Responsibilities
- Resolve customer inquiries via phone, email, and chat within 15-minute SLA
- Process orders, returns, and account modifications using Salesforce
- Document interactions in CRM with 98% accuracy
- Collaborate with billing and tech teams for complex issues
- Participate in weekly training to maintain product knowledge
- Upsell premium services during 20% of interactions
Qualifications
- High school diploma or equivalent (GED accepted)
- Minimum 6 months customer service experience preferred
- Typing speed of 35+ WPM with 95% accuracy
- Proficiency in Windows OS and basic software suites
- Ability to work flexible shifts including weekends
- Bilingual (English/Spanish) candidates strongly encouraged