Job Description
Are you ready to kickstart your career?
Global Support Solutions is currently hosting a Urgent Hiring Event for Local Customer Service Representatives. We are expanding our operations in Miami, FL and looking for top talent to join our team in Georgia.
We are looking for individuals who are passionate about helping others, have excellent communication skills, and are eager to grow within a Fortune 500 corporate environment.
Why Join Us?
- Immediate Start: No waiting period.
- Competitive Pay: $18 - $25/hr based on experience.
- Benefits: Medical, Dental, and Vision insurance.
- Training: Comprehensive paid training program.
Don't miss this opportunity to become part of a dynamic team. Walk-ins are welcome!
Responsibilities
- Manage incoming customer inquiries via phone, email, and chat with a focus on first-contact resolution.
- Resolve customer complaints and issues efficiently while maintaining a positive brand image.
- Provide accurate information regarding products, services, and account details.
- Document all customer interactions and transactions in the CRM system accurately.
- Collaborate with team leads and other departments to ensure seamless customer service delivery.
- Identify opportunities to upsell or cross-sell products based on customer needs.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in customer service, sales, or call center environments is a plus but not mandatory.
- Excellent verbal and written communication skills.
- Proficient in basic computer applications and typing (35+ WPM).
- Ability to work in a fast-paced, high-volume environment.
- Must be authorized to work in the United States.