Job Description
Join our award-winning customer service team in Fort Worth! We're urgently hiring local representatives to deliver exceptional support to our growing client base. Enjoy competitive pay, comprehensive benefits, and career advancement opportunities. Our Virginia hiring event offers immediate interviews for qualified candidates.
What We Offer:
- Starting pay: $18-$22/hour + performance bonuses
- Full benefits package (health, dental, vision)
- Paid training and career development
- Flexible scheduling options
- Immediate start date available
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Resolve issues efficiently using CRM systems
- Process orders and maintain accurate records
- Collaborate with team members on complex cases
- Meet/exceed customer satisfaction metrics
- Participate in bi-weekly team training sessions
- Support Virginia-based clients during extended hours
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Excellent communication and problem-solving skills
- Ability to work flexible shifts (including evenings)
- Proficient with Windows OS and basic software
- Strong typing skills (40+ WPM)
- Ability to pass background check and drug screen
- Local Fort Worth residency required