Job Description
Join our dynamic team at Peak Performance Solutions and kickstart your career in customer service! We're hosting a hiring event for weekend shift call center positions in beautiful Colorado Springs. Enjoy competitive pay, flexible scheduling, and a supportive environment where your skills make a real difference.
Why Apply? Perfect for students, parents, or anyone seeking weekend-only work. No experience required – we provide all the training you need!
- Weekend-only shifts (Saturday & Sunday)
- Comprehensive paid training
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries regarding products/services using CRM systems
- Document interactions accurately in customer databases
- Meet/exceed performance metrics (call volume, quality scores)
- Collaborate with team members to improve service delivery
- Adhere to company policies and security protocols
- Participate in ongoing coaching sessions
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency (typing 30+ WPM)
- Customer service mindset with problem-solving aptitude
- Reliable transportation to downtown Colorado Springs
- Availability to work 8-hour weekend shifts (Sat/Sun)