Job Description
Are you looking for a rewarding career with flexible weekend hours? Apex Customer Solutions is hosting a massive Hiring Event in Atlanta, GA for dedicated Customer Service Representatives. Join a team that values your time, offers competitive pay, and provides top-tier training.
Why Join Our Team?
- Competitive hourly pay ($18.00 - $22.00)
- Flexible Weekend Shifts (Saturday & Sunday)
- Comprehensive benefits package (Health, Dental, Vision)
- Opportunity for rapid career advancement
- Modern, collaborative work environment
We are looking for individuals who are passionate about helping others and thrive in a fast-paced setting. Whether you are an experienced professional or looking to start your journey in customer service, we want to hear from you!
Responsibilities
- Manage high-volume inbound and outbound customer calls with a professional demeanor.
- Resolve customer inquiries, complaints, and technical issues efficiently.
- Update and maintain accurate customer records in our CRM database.
- Collaborate with team leads and support staff to ensure customer satisfaction.
- Meet and exceed daily and monthly performance KPIs.
- Document interactions and transaction details accurately.
Qualifications
- High school diploma or GED equivalent required.
- Excellent verbal communication and active listening skills.
- Basic computer literacy and typing speed (35+ wpm).
- Ability to work a varied schedule, including weekends.
- Customer-centric attitude and problem-solving mindset.
- Must be willing to attend our on-site Hiring Event in Atlanta.