Job Description
Are you ready to kickstart your career with a top-tier team in Jacksonville, FL?
Summit Customer Care is hosting an exclusive Hiring Event this weekend, seeking enthusiastic and reliable individuals to join our dynamic Call Center. We are specifically looking for candidates who can commit to our Weekend Shift schedule.
This is an incredible opportunity to join a company that values your time, offers competitive pay, and provides comprehensive training. No prior experience is necessary—we provide the tools you need to succeed.
Why Apply Today?
- Competitive Pay: Earn between $16.50 and $22.00 per hour.
- Flexible Schedule: Focus on your weekend while we handle the rest.
- On-Site Hiring: Walk-in interviews available during our event.
- Benefits: Medical, dental, and vision options for eligible employees.
Responsibilities
- Manage a high volume of inbound and outbound customer calls with a focus on customer satisfaction.
- Resolve customer inquiries, complaints, and technical issues efficiently and professionally.
- Accurately document customer interactions and account information in our CRM system.
- Provide product and service information to guide clients toward the best solutions.
- Collaborate with team leads to meet daily and weekly performance targets.
- Stay updated on product knowledge and company policies to ensure accurate communication.
Qualifications
- High School Diploma or GED equivalent required.
- Must be available to work Weekends (Saturday and Sunday).
- Strong computer literacy and typing skills (30+ WPM).
- Excellent verbal communication and active listening abilities.
- Previous call center or customer service experience is preferred but not required.
- Ability to work in a fast-paced, high-volume environment.