Job Description
Join ConnectCare Solutions as a Weekend Call Center Representative in Oklahoma City! We're offering paid training and competitive pay for dedicated customer service professionals. Enjoy flexible weekend schedules while making a difference in your community. No experience necessary—comprehensive training provided. Apply today to start your rewarding career in customer service!
Responsibilities
- Handle inbound/outbound customer inquiries via phone and digital channels
- Resolve customer concerns with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet performance metrics for call quality and resolution time
- Collaborate with team members to improve service processes
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to work weekends (Saturdays & Sundays)
- Basic computer proficiency and typing skills
- Customer service mindset with problem-solving ability
- Reliable transportation to our Oklahoma City location
- No prior experience required—training provided