Job Description
Join FlexHire Solutions and launch your career with weekend flexibility! We're seeking motivated individuals for our entry-level Customer Service Associate role in Baltimore. Enjoy weekends off during the week while gaining valuable experience in a supportive environment. Perfect for students, parents, or anyone seeking work-life balance. Full training provided – no experience necessary!
Responsibilities
- Deliver exceptional customer service via phone, email, and chat
- Process transactions and resolve inquiries efficiently
- Maintain accurate customer records in CRM systems
- Collaborate with team members to ensure service consistency
- Adhere to company policies and compliance standards
- Identify opportunities for process improvements
- Support weekend events and promotional activities
Qualifications
- High school diploma or equivalent required
- Strong verbal and written communication skills
- Basic computer proficiency (MS Office, email)
- Ability to work Saturdays and Sundays reliably
- Positive attitude and customer-focused mindset
- Detail-oriented with organizational skills
- Flexibility to adapt to changing schedules