Job Description
Join our dynamic team as a Weekend Customer Service Representative in Fresno, CA! We're hosting an exclusive hiring event for motivated individuals passionate about delivering exceptional local service. This part-time role offers competitive pay, flexible weekend scheduling, and opportunities for growth within our supportive community-focused organization.
What We Offer:
- Competitive hourly pay ($18-$22)
- Weekend shifts (Sat/Sun)
- Comprehensive training program
- Health benefits eligibility
- Career advancement opportunities
Responsibilities
- Handle inbound customer inquiries via phone, email, and in-person
- Resolve customer complaints and issues with empathy and efficiency
- Process transactions and maintain accurate customer records
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and compliance standards
- Identify opportunities for service improvements
- Support local community outreach initiatives
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work weekends and flexible hours
- Proficient with CRM software and MS Office
- Bilingual (English/Spanish) a plus