Job Description
We are seeking a dedicated and energetic Weekend Customer Service Representative to join our team in Virginia. This is an immediate start opportunity for individuals looking for flexible weekend schedules without sacrificing their career growth.
At Apex Logistics Solutions, we value our weekend staff just as much as our weekday team. You will be the face of our brand, ensuring our clients receive the highest level of service during peak weekend hours. If you thrive in a fast-paced environment and want to start earning immediately, we want to hear from you.
Why Choose Us?
- Immediate start available
- Competitive hourly wage ($18 - $24)
- Weekend-only schedule (Saturday & Sunday)
- Health benefits for full-time employees
Responsibilities
- Provide exceptional customer support via phone, email, and live chat.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Assist with inventory management and stock organization in the warehouse.
- Maintain a clean, safe, and organized workspace.
- Collaborate with the weekday team to ensure seamless operational handovers.
- Resolve customer inquiries and complaints with patience and professionalism.
- Perform data entry tasks and update customer records in the CRM system.
Qualifications
- Must be available to work weekends (Saturday and Sunday).
- High school diploma or equivalent required.
- Basic computer literacy and proficiency in Microsoft Office Suite.
- Strong communication and interpersonal skills.
- Ability to stand for extended periods and lift up to 25 lbs.
- Reliable transportation to the Virginia facility.
- Previous customer service experience is a plus but not required.