Job Description
Join our dynamic team at Horizon Solutions Group as a Weekend Entry-Level Customer Service Specialist! Perfect for students, career changers, or anyone seeking flexible weekend shifts in Columbus, PA. Enjoy competitive pay, supportive training, and a vibrant team environment while gaining valuable experience in customer relations.
We offer weekend shifts only (Saturday/Sunday), allowing you to balance work with personal commitments. No prior experience required – we provide comprehensive onboarding. Apply today and start your rewarding journey with us!
Responsibilities
- Deliver exceptional customer service via phone, email, and chat support
- Resolve customer inquiries and troubleshoot technical issues
- Process orders, returns, and account modifications accurately
- Document interactions in CRM systems with precision
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and compliance standards
- Participate in weekend team meetings and training sessions
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and problem-solving skills
- Basic computer proficiency and typing abilities
- Ability to work independently and in team settings
- Reliable weekend availability (both days preferred)
- Positive attitude and customer-focused mindset
- No prior experience required – training provided