Job Description
Join Our Team at the Fresno Hiring Event!
We are seeking enthusiastic and dedicated Weekend Customer Service Representatives to join our growing team in Fresno, CA. If you are looking for a flexible schedule, competitive pay, and a supportive work environment, this is the perfect opportunity for you. We are hosting a special Hiring Event and invite you to apply in person or online today.
As a Customer Service Representative, you will be the face of our company, ensuring our clients receive top-tier support. We offer immediate availability for weekend shifts with no prior experience required—just bring your positive attitude!
Why Apply?
- Weekend Flexibility: Enjoy your weekdays off while earning a competitive income.
- Competitive Pay: Earn between $16.50 and $19.00 per hour.
- Benefits Package: Medical, dental, and vision insurance available for full-time employees.
- Training: Comprehensive on-the-job training provided.
Don’t miss out on this chance to advance your career in customer service. Stop by our Fresno location or apply online to secure your spot at our Hiring Event.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy.
- Resolve customer issues and complaints efficiently while adhering to company policies.
- Process orders, returns, and exchanges accurately using our CRM software.
- Maintain detailed and accurate records of customer interactions and transactions.
- Collaborate with team members to ensure a seamless customer experience.
- Identify opportunities to upsell products or services based on customer needs.
Qualifications
- High school diploma or GED equivalent.
- Previous customer service experience is a plus, but not required.
- Strong verbal and written communication skills.
- Ability to work weekends (Saturday and Sunday) and holidays as needed.
- Basic computer proficiency and typing skills.
- Must be able to pass a background check and drug screen.