Job Description
We are seeking a dedicated Weekend Customer Service Representative to join our dynamic team in the heart of New York City. This is a fantastic opportunity for individuals looking for a full-time position that offers the perfect work-life balance with the freedom of a weekend schedule.
In this role, you will be the first point of contact for our valued clients, ensuring every interaction is positive and professional. If you are reliable, communicative, and ready to advance your career in a premium retail environment, we want to meet you.
Responsibilities
- Provide exceptional customer support and assistance to shoppers in-store.
- Process sales transactions accurately using the POS system.
- Resolve customer inquiries and complaints efficiently and professionally.
- Assist with inventory management and visual merchandising standards.
- Maintain a clean, organized, and welcoming shopping environment.
- Collaborate with the sales team to achieve daily and monthly targets.
Qualifications
- High school diploma or equivalent required.
- Previous experience in retail or customer service is preferred.
- Strong verbal communication and interpersonal skills.
- Ability to stand for extended periods and lift moderate weights (up to 25 lbs).
- Reliable attendance and availability for weekend shifts (Saturday & Sunday).
- Proficiency with basic computer applications and point-of-sale systems.