Job Description
Join our dynamic team at Elite Hospitality Group and enjoy the perfect work-life balance with our flexible weekend positions in sunny Miami! We're seeking passionate individuals to deliver exceptional guest experiences during our high-traffic weekend operations. This role offers competitive pay, weekend-only scheduling, and opportunities for advancement within our growing hospitality brand. If you thrive in fast-paced environments and value your weekdays free, apply today to become part of Miami's premier guest service team!
Responsibilities
- Deliver exceptional customer service across all guest touchpoints
- Manage high-volume weekend check-in/check-out processes
- Resolve guest inquiries and complaints with professionalism
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate transaction records
- Uphold brand standards in cleanliness and presentation
- Assist with weekend event coordination and setup
Qualifications
- Minimum 1 year customer service experience
- Flexible availability for weekend shifts (Fri-Sun)
- Strong communication and problem-solving skills
- Proficiency with reservation systems (Opera experience preferred)
- Multilingual abilities (Spanish highly valued)
- Ability to work efficiently in high-pressure situations
- Valid Florida driver's license (if required for duties)
- Positive attitude with service-oriented mindset