Job Description
Join FlexServe Solutions as a Weekend Customer Service Specialist and enjoy the perfect work-life balance! We're seeking energetic individuals to deliver exceptional support to our clients during weekends, ensuring seamless service while maintaining a flexible schedule. This role is ideal for students, parents, or anyone seeking part-time weekend work in Wichita. Enjoy competitive pay, comprehensive training, and a supportive team environment. If you're passionate about helping others and thrive in dynamic settings, apply today!
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Resolve client inquiries and concerns promptly with empathy and professionalism
- Manage appointment scheduling and coordinate weekend service logistics
- Update and maintain accurate client records in our CRM system
- Collaborate with weekday teams to ensure consistent service quality
- Process payments and handle basic financial transactions securely
- Participate in weekend team meetings and training sessions
Qualifications
- High school diploma or equivalent required
- Previous customer service or retail experience preferred
- Exceptional communication and problem-solving skills
- Ability to work weekends (Saturday/Sunday) with flexible hours
- Proficient in basic computer applications and CRM software
- Strong attention to detail and organizational abilities
- Positive attitude and ability to work in a fast-paced environment
- Reliable transportation to our Wichita location