Job Description
Join Detroit Community Services as a Weekend Customer Service Specialist and make a meaningful impact on our community! We're seeking energetic professionals to deliver exceptional service during weekend shifts at our downtown Detroit hub. Enjoy competitive pay, flexible scheduling, and the opportunity to work with diverse community members while supporting local initiatives. Perfect for students, parents, or anyone seeking weekend work with purpose. Apply today and become part of Detroit's vibrant service network!
Responsibilities
- Provide exceptional in-person customer service to community members at our Detroit facility
- Process transactions and maintain accurate records using our digital systems
- Assist with weekend community events and outreach programs
- Collaborate with cross-functional teams to ensure seamless service delivery
- Maintain a clean, organized, and welcoming environment for visitors
- Address inquiries and resolve issues promptly with a solutions-oriented approach
- Support inventory management and weekend operational tasks
Qualifications
- High school diploma or equivalent required; college coursework preferred
- Previous customer service or retail experience strongly preferred
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving abilities with attention to detail
- Availability to work weekends (Saturday/Sunday) with flexible hours
- Basic proficiency with digital systems and point-of-sale software
- Valid Michigan driver's license and reliable transportation (if applicable)