Job Description
Join our dynamic team as a Weekend Customer Service Specialist and enjoy the perfect work-life balance with Saturday/Sunday shifts! We're urgently hiring motivated individuals in Detroit to deliver exceptional customer experiences during peak weekend hours. This flexible role offers competitive pay and opportunities for growth within a supportive retail environment. If you're passionate about serving your community and thrive in fast-paced settings, apply today to become part of our weekend crew!
Responsibilities
- Provide exceptional customer service across in-person and digital channels during weekend shifts
- Process transactions accurately using POS systems and maintain cash handling protocols
- Resolve customer inquiries and complaints with professionalism and empathy
- Assist with inventory management and store merchandising during weekend operations
- Collaborate with cross-functional teams to ensure seamless weekend service delivery
- Adhere to all safety and compliance standards during weekend business hours
- Support special weekend promotions and high-traffic sales events
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 1 year customer service or retail experience
- Strong verbal communication and conflict resolution skills
- Ability to work independently and make sound decisions during weekend shifts
- Flexibility to adapt to changing weekend schedules and priorities
- Basic proficiency with POS systems and digital communication tools
- Valid driver's license and reliable transportation for weekend shifts
- Availability to work Saturdays and Sundays consistently