Job Description
Join our dynamic team as a Weekend Customer Specialist at Georgia Connect Solutions! We're seeking energetic professionals to deliver exceptional service during our busiest weekend hours. Enjoy flexible scheduling, competitive compensation, and immediate start opportunities. Perfect for students, career changers, or anyone seeking weekend work-life balance. No weekends during major holidays!
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions and resolve billing inquiries with precision
- Collaborate with weekday teams to ensure seamless service continuity
- Update customer records in CRM systems with 100% accuracy
- Support weekend inventory management and merchandising tasks
- Participate in monthly weekend team training sessions
- Identify upsell opportunities and contribute to revenue goals
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service or retail experience
- Strong verbal communication and conflict resolution skills
- Proficiency with Microsoft Office and POS systems
- Ability to work independently and prioritize tasks
- Flexibility to work 8:00 AM - 6:00 PM Saturdays/Sundays
- Valid Georgia driver's license for occasional local deliveries