Job Description
Join our dynamic team at Urban Hospitality Group, where we're revolutionizing guest experiences in the heart of New York, Ohio! We're seeking Weekend Hospitality Associates to deliver exceptional service during our busiest weekend hours. Enjoy flexible scheduling, competitive pay, and a vibrant work environment where your weekend dedication shines. Perfect for students, parents, or anyone seeking weekend work-life balance. No nights or weekdays required!
Responsibilities
- Deliver outstanding guest service across front desk and concierge operations
- Manage check-in/check-out processes efficiently during weekend peak hours
- Handle guest inquiries and resolve service issues with professionalism
- Coordinate with housekeeping and maintenance teams for seamless operations
- Maintain accurate records using our property management system
- Support weekend events and ensure venue readiness
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience preferred
- Exceptional communication and problem-solving abilities
- Weekend availability mandatory (Saturday/Sunday)
- Proficient in basic computer systems
- Ability to stand/walk for extended periods
- Positive attitude and teamwork-oriented mindset