Job Description
Join our dynamic team at Coastal Resorts Group and enjoy flexible weekend schedules while delivering exceptional guest experiences! We're urgently hiring hospitality associates for our premier Virginia Beach properties. This role offers weekend-only hours with competitive pay, comprehensive training, and opportunities for advancement. Perfect for students, parents, or anyone seeking work-life balance. Apply now and start your rewarding career in tourism!
Responsibilities
- Provide exceptional guest service at check-in, check-out, and during resort inquiries
- Manage room assignments and coordinate with housekeeping for optimal guest satisfaction
- Process payments and maintain accurate financial records using resort systems
- Resolve guest concerns promptly and escalate complex issues to management
- Collaborate with cross-functional teams to ensure seamless operations
- Conduct property tours and promote resort amenities to guests
Qualifications
- High school diploma or equivalent required; hospitality certification preferred
- Minimum 1 year customer service or hospitality experience
- Strong communication and problem-solving skills
- Ability to work weekends and holidays with flexible availability
- Proficiency in booking systems and basic office software
- Valid driver's license and reliable transportation
- Positive attitude and commitment to guest satisfaction