Job Description
Join our award-winning team as a Weekend Operations Specialist at Coastal Hospitality Group! This full-time role offers the perfect work-life balance with weekend shifts and competitive benefits. We're seeking a dynamic professional to oversee our Virginia Beach operations during peak weekends, ensuring exceptional guest experiences while maintaining high operational standards. If you thrive in fast-paced environments and want to build a career in hospitality without sacrificing your weekdays, this is the opportunity for you.
Responsibilities
- Manage all weekend operational activities across multiple hospitality properties
- Lead and mentor weekend staff teams, ensuring consistent service delivery
- Coordinate with vendors and maintenance teams for seamless weekend operations
- Implement and optimize weekend service protocols based on guest feedback
- Handle escalated guest inquiries and resolve issues promptly
- Monitor inventory and resource allocation for weekend peak periods
- Generate comprehensive weekend performance reports for leadership review
Qualifications
- Minimum 3 years in hospitality or operations management
- Proven weekend shift leadership experience
- Strong problem-solving and conflict resolution skills
- Ability to work independently with minimal supervision
- Proficiency in hospitality management software (Opera, Fidelio)
- Valid Virginia driver's license with clean record
- Flexible availability including weekends and holidays